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DELL Upgrade from 3Y Basic Onsite to 3Y Premium Support
SKU
XNBNMN_3OS3PR
- 24x7 access to real experts - Around‐the‐clock phone and online support from Dell technicians for both hardware and common software issues—so help is always available when something goes wrong or you simply have a question.
- Faster, more convenient resolution - Premium Support includes advanced troubleshooting and, where applicable, onsite or advanced exchange options after remote diagnosis, helping resolve issues quickly and reduce device downtime.
- Everyday help beyond basic warranty - Goes beyond hardware break/fix to assist with connectivity, performance optimization, and common “how‐do‐I” tasks, making it easier for users to keep their PCs secure, up to date and running at their best.
Category: Warranty & Support Extensions
| SKU | XNBNMN_3OS3PR |
|---|---|
| Manufacturer | DELL |
| Availability | In Stock |
Hassle-free expert help. Anytime, anywhere. Count on real-fast, real-time, real-person support 24x7, by chat, phone and online. With Dell Premium Support, our dedicated team of experts provide hassle-free, personalized support with hardware and software issues. If we can't resolve your issue remotely, we come onsite to you for hardware repairs – at your home, school or work.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | Premium Support |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 3 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | XPS 14 9440 XPS 16 9640 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 3 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | XPS 14 9440 XPS 16 9640 |