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DELL 5Y Keep Your Hard Drive
SKU
DPMN_5HD
- Stronger data security and compliance - By allowing customers to retain failed drives, KYHD helps support data‐privacy, regulatory and audit requirements where storage media must remain on‐site or under the organization’s control.
- Simple add‐on to existing support - KYHD works alongside ProSupport or ProSupport Plus for PCs, adding an extra layer of data protection without changing how hardware repairs are requested or delivered.
- Predictable risk and costs - Keeping the drive eliminates the need for special destruction or chain‐of‐custody arrangements with a third party, helping reduce risk, simplify processes and avoid unplanned costs tied to handling failed media.
Category: Warranty & Support Extensions
| SKU | DPMN_5HD |
|---|---|
| Manufacturer | DELL |
| Availability | In Stock |
Maintain complete data and hardware management control with Dell’s Keep Your Hard Drive service. In the event of a failed drive, you keep the hard drive if a replacement is needed. This service allows your customer to decide how and when to dispose of the drive so they can maintain control over sensitive and confidential data.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | Keep Your Hard Drive |
| Service included | Parts |
| Parts replacement | No |
| Number of years | 5 year(s) |
| Service time (hours x days) | 8x5 |
| Phone support | Yes |
| Compatibility | DELL PRO MAX 14 PREMIUM DELL PRO MAX 16 PREMIUM DELL PRO MAX 18 PLUS DELL PRO MAX 16 PLUS |
| Technical details | |
|---|---|
| Service included | Parts |
| Number of years | 5 year(s) |
| Service time (hours x days) | 8x5 |
| Phone support | Yes |
| Compatibility | DELL PRO MAX 14 PREMIUM DELL PRO MAX 16 PREMIUM DELL PRO MAX 18 PLUS DELL PRO MAX 16 PLUS |